Travellers to Canada must now use ArriveCAN app
Travellers to Canada will soon be required to use the ArriveCAN app as part of efforts to help contain the spread of the coronavirus.
This free app was introduced in April, 2020, in an effort to help travellers comply with border measures, a government media release says. It is available as a mobile app, or by signing in online.
Here is what you need to do before and after coming to Canada.
Before arriving at the border
Starting November 21, air travellers whose final destination is Canada must submit their information through ArriveCAN before boarding. This includes travel and contact information, quarantine plan (unless they are exempt), and a COVID-19 symptom self-assessment.
Travellers will need to show their ArriveCan receipt when seeking entry to Canada. Canada Border Service Agency (CBSA) officers will verify that travellers have submitted their information digitally.
Travellers who do not comply could be subject to enforcement action, which can range from a verbal warning to a $1,000 fine. Exceptions will be provided to those who are unable to submit documents due to personal circumstances such as having a disability or inadequate infrastructure.
Beginning November 4, air travellers will be reminded by their air carrier that they will need to submit COVID-related information digitally through ArriveCAN before boarding their flight to Canada.
Beginning immediately, travellers seeking entry to Canada by land or marine are strongly encouraged to use ArriveCAN before they arrive to avoid delays and to limit points of contact when they reach the border. They can also show their ArriveCAN receipt to a border services officer when they seek to enter Canada.
After arriving to Canada
As of November 21, 2020, all travellers who enter Canada by air, land, or marine will also be required to submit information through ArriveCAN or by calling the following toll-free number: 1-833-641-0343 during their quarantine period. Those exempt under the Mandatory Isolation Order do not need to complete this procedure.
Within 48 hours of arriving to Canada, travellers must confirm they have arrived at their place of quarantine and they must complete a daily COVID-19 symptom self-assessment during the quarantine period.